Customer Feedback

We believe that the best way to improve our service is to act on the feedback received from customers.

Any comments you have, positive or negative, on the service you received from HomeForce and its tradespersons are always gratefully received.

If you would prefer to send an email rather than complete the questionnaire please send your email to info@homeforcegroup.co.uk

Your Details:

Your Name:*

Your Postcode:*

Your Email Address:*

Name of tradesperson who carried out the work:*

Cost of work Undertaken:*

Your Feedback

HomeForce answered / returned my calls / emails promptly:

The information I was given over the phone was clear and informative:

Arranging appointments for a tradesperson to visit my property was easy:

A tradesperson contacted me within 48 hours (Excluding Weekends) of my contacting HomeForce:

The tradesperson arrived at the appointed time(s) or advised me if he was running late:

I received a written estimate/quotation (if requested) within seven working days of the tradespersons visit to assess the job:

The estimate (or quotation) was clear and contained all the information I needed:

The quality of work carried out was of a good standard:

The tradesperson left the worksite in a clean and tidy condition:

Overall I received good value from the HomeForce team:

Your Comments

Please use the box below to make any comments you have (Positive or Negative) that may help the HomeForce team improve the service. Please make any suggestions you have for how the service could be improved in particular if you have marked any of the above sections down.